A-1 has been in business since 1975, which adds up to over 45-years of messaging experience. We serve a wide range of clients, many with unique requirements. Our service is backed up by seasoned telephone agents waiting to answer your calls.
Our agents receive continuing training to keep them current on the best call handling practices. Our supervisors undergo continuing customer support training that focus on the proper ways to deal with customer issues. In addition, supervisors also receive on-going factory training from our equipment manufacturers to assure they are well versed in their many features and capabilities, and know how best to apply them to solve a clients service requirement.